For Providers

You already know how to treat eating disorders.

Well Plated gives you a clearer view of the week between appointments, so less of the session is spent reconstructing it.

Free for providers during Early Access.

Know what happened before the session begins.

Every provider knows the session that opens with “I don’t really remember.” The week between visits is where recovery is actually lived, and most of it has to be pieced back together from memory — yours and your client’s. Well Plated brings that week into one client chart, so you open a session already knowing what it held.

Know how the meal plan actually went.

Meals read against the plan you set — what was eaten, when, and what your client said about it in their own words, logged however felt manageable that day. A day with nothing recorded reads as a gap, not a zero.

Every reading, read against the goal you set.

An individualized treatment goal weight, built from your client’s own history and drawn on the chart as the band the whole trend is read against.

Measure when it’s clinically useful, not when the calendar allows.

Send a standardized measure between visits and read the result in the chart alongside everything else.

A change in either direction can matter.

Movement and activity are surfaced both ways. Ordered eating means restriction isn’t the only thing worth seeing — a change either way can matter, not only the one you were watching for.

Review it in minutes, not another documentation task.

Every action you take on a chart writes to an append-only record — who did it, what changed, and when. One entry serves attribution, your audit trail, and your own memory of the case.

Review a week of meals and confirm or adjust what the app read from them. Add a note that stays attached to the meal it’s about. Message your client without leaving the chart.

Caregiver guidance follows your treatment plan.

You set the primary treatment model for each client — Integrative or Family-Based Treatment — and the guidance their caregiver receives is shaped by that choice rather than by a generic wellness script.

Supporting someone in Family-Based Treatment is a different job from supporting an adult in outpatient care, and a caregiver shouldn’t be given advice that cuts against the plan you set.

What your client interacts with is a meal logger, not a coach — it takes what they log and replies, and it doesn’t interpret symptoms, set goals, or offer clinical recommendations. Safety runs outside it entirely, through a separate check, so a crisis is never left to a chat model’s judgment.

Clinical judgment stays with the provider. Well Plated is not a diagnostic tool and does not make treatment decisions.

One client, one connected team.

Caregiver involvement is yours to enable, per client. When you turn it on, a caregiver gets an experience built for their role — not a copy of your chart.

Caregivers never see calories, weight, meal photos, detailed nutrition, or your notes. They see enough to know how to help today, in a form designed to support rather than to grade.

You also decide who logs meals for a client — the client themselves, or a linked caregiver on their behalf.

Built for eating disorder practice.

Numbers Live With You

Calories and weight are clinical information. They appear in the provider app and nowhere else.

Weight-Inclusive by Construction

Goal weight is individualized from your client’s own growth and weight history rather than a BMI table.

Between-session work, documented as you go.

Well Plated is built to support Remote Therapeutic Monitoring (RTM) — billing codes for reviewing client-reported data between visits. Because every chart action is already recorded with attribution and timing, the support you provide between appointments becomes documentation that can support an RTM claim.

Eligibility, coverage, and amounts vary by payer and setting. This is general information, not billing or legal advice — confirm coverage with your billing team.

Questions Providers Ask

Why are there three separate apps instead of one?
Recovery looks different depending on where you’re standing. A person in recovery, a caregiver, and a provider each need different information, different tools, and different boundaries. Separate apps let each person see what is helpful for their role without exposing information that doesn’t belong there, while still working together when connected.
Do all three apps have to be used together?
No. Each app can be used independently, and they become more useful when connected. Connecting with a provider or caregiver is optional. A provider can also decide whether meals are logged by the client or by a connected caregiver on the client’s behalf.
What does someone actually log?
A meal in whatever way feels manageable that day — with a photo or just a few words. There is no calorie field, food weighing, or requirement to enter measured portions. A brief entry still counts as logging.
What does a provider see?
Providers can see meals as they were logged, relevant information recorded with them, weight and body information entered by the provider, assessments completed between visits, and movement or activity when enabled. Detailed clinical numbers remain in the provider app.
What can a caregiver see?
Caregivers receive a limited view designed to help them respond in the moment. This may include whether planned meals were recorded, gentle patterns over time, and situation-specific guidance. They do not see calories, weight, meal photos, detailed nutrition information, exact amounts eaten, or provider notes.
What does the AI do, and what does it not do?
Its role differs by app. In the app for people in recovery, AI helps turn a conversational description into a meal log; it is not a treatment coach. In the caregiver app, it offers guidance tailored to the caregiver’s situation. It does not diagnose, set or change treatment goals, or replace the treatment team’s judgment.
Can caregiver guidance reflect the treatment approach being used?
Yes. A connected provider can select Integrative or Family-Based Treatment as the client’s primary approach, and caregiver guidance is shaped by that choice. This setting affects caregiver guidance, not the meal logger used by the person in recovery.
How is Well Plated different from a food diary?
A food diary is usually something you keep for yourself. Well Plated is designed to support treatment. Meals can be logged with a photo or a few words, providers can see meaningful patterns between appointments, caregivers receive guidance designed for their role, and each app shares only the information appropriate for the person using it. The goal isn’t to collect more data — it’s to make the data clinically useful.
Can I delete my account and my data?
Yes. You can request deletion of your account at any time, and we process requests within 30 days. Some records may be retained where required by law. Full details are in our Privacy Policy.
Is this a replacement for treatment?
No. Well Plated supports the work that happens between appointments. It is not therapy, a diagnostic tool, or a substitute for professional care. Clinical judgment stays with the treatment team.
How is a goal weight determined?
The provider determines the goal using the client’s individual growth, weight, developmental, and clinical history rather than relying on a population BMI table alone. Well Plated may help organize relevant information or generate an estimate for provider review, but the provider makes the clinical determination.
Does the app support concerns beyond restrictive eating?
Yes. The app helps providers notice clinically meaningful changes in either direction, including eating less or more than planned and changes in movement or activity. It does not assume every concern is caused by restriction.
Are there streaks, points, or rewards for logging?
Recovery isn’t a game to win. Well Plated doesn’t use streaks, badges, points, or daily goals, because missing a meal log shouldn’t become another source of pressure or another way to feel like you’ve failed. Logging is there to support recovery, not measure it.
Was Well Plated built by people who understand eating disorders?
Yes. Well Plated was created by a PhD, LMFT specializing in eating disorders, working alongside experienced software engineers. It was shaped with input from practicing clinicians and built around the realities of evidence-based eating disorder treatment.
Which app do I need?
There is one app for each role: one for the person in recovery, one for clinicians, and one for a parent, partner, or other support person. Each is a separate download.
What devices are supported?
All three apps are available for iPhone and Android through the App Store and Google Play.
When do subscriptions begin?
Everything is free during Early Access. We have not set a billing date, and we will notify members before any paid subscription begins.
Will the prices change?
Planned pricing is shown for reference and may change before subscriptions begin. Early Access members will receive preferred introductory pricing.
How is provider pricing calculated?
The Professional plan includes up to five active clients. Additional active clients are planned at $8 per month each, so providers pay only for clients they are actively supporting.
What is RTM, and how does Well Plated support it?
Remote Therapeutic Monitoring (RTM) is a set of CPT codes covering the work a provider does between appointments: reviewing what a client reported, watching for patterns, and adjusting the plan. Medicare recognizes these codes, and commercial coverage varies by payer and plan. Well Plated tracks that review time automatically, totals it by client and calendar month, and records the conditions a provider has confirmed, so the documentation is ready for their billing team. Eligibility and amounts vary by payer and setting, and this is general information rather than billing or legal advice.
What does a month need to include to support an RTM claim?
Payers set the conditions, and meeting them is up to the provider and their billing team. A month generally needs enough days of client-reported data, at least 20 minutes of provider review and management time (a shorter tier covers 10 to 19 minutes), and at least one real-time, two-way conversation with the client or caregiver, such as a phone or video check-in. In-app messages do not satisfy that last requirement. Client enrollment and consent, along with any payer-specific rules, also apply.
Does Well Plated submit RTM claims?
No. Well Plated tracks and documents provider review time by client and month, and provides a summary for the billing team. Submitting claims stays in the provider’s existing workflow.
Is RTM billed to the client’s insurance?
Yes. RTM is billed like other covered services, so normal cost-sharing such as copays or deductibles can apply. It is worth raising with clients before enrolling them.
Do you offer pricing for organizations?
Yes. Treatment centers and larger practices can contact us through the pricing page for organizational pricing and implementation support.

More at our full FAQ.

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Free for providers during Early Access.

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